Quit Boxing Yourself In With Self-Limiting Thinking

People are prone to categorize, label, and sort themselves into little boxes.

Think about it. How often do people say they’re left-brained because of their analytical and verbal skills and not right-brained because they aren’t visual or intuitive? What if people are trapping themselves in a box by creating walls and barriers that aren’t there? An evaluation of the left-brain vs. the right-brain found no proof of a dominant side. The two sides function differently, but they work together and complement each other.

The same idea relates to people who think they aren’t creative because they aren’t “artistic.” Creativity is not limited to the arts. Creativity can come in formulating ideas, thinking innovatively, problem-solving—all of which are essential for organizational growth.

Everyone has the potential to be creative. The key is to help your team build their creative confidence. By fostering a creative organization and assisting others in tapping into their creative potential, you can help your team unleash their inner creativity and lead your organization to overall results and growth.

Create a creative team culture

To harness your team’s inner creativity, you need to create an environment that makes it safe for others to engage and participate in creative thinking and action by:

  • Adopting a participatory approach: Everyone has so much creative potential that it is dangerous to assume all great ideas come from the top. The most innovative companies have minimized their hierarchy and transitioned to a participatory approach that involves collaboration and teamwork. They absorb ideas and insights and actively listen to people on the front lines of their operation. They nurture their team members’ innovative, creative spirit so that ideas trickle up through the organization.
  • Actively listening: Encourage others to voice their ideas, and remember to defer judgment and actively listen. For example, instead of saying, “That’s a bad idea” or “That won’t work,” keep the momentum up and create a snowball effect of new ideas. Ask yourself, “What would make this idea feasible or better?”

When people’s ideas and contributions are rejected, ignored, or shot down, their creative confidence withers away, and they will produce fewer ideas to help the organization. Companies that minimize hierarchy and encourage the exchange of ideas produce creative momentum. When people embrace the concept of building on the ideas of others, it unleashes all sorts of creativity. Most importantly, this creates an environment where people feel comfortable taking risks, experimenting with new ideas, and finding innovative ways to help the company grow.

Help others reach their potential

Harnessing an individual’s creative confidence is not like switching on a light. It takes practice and continuous improvements. Fortunately, you can help others access their inner creativity in several ways.

  1. Encourage your team members to embrace continuous learning and curiosity. Perhaps, offer your team the chance to take online classes where they can tap into their creative potential.
  2. Help others seek out new experiences. If you’ve noticed employees not using their paid time off, encourage them to volunteer in their community, meet others, or get another stamp on their passport!
  3. If a team member likes a challenge, find something that motivates them to stretch their creative thinking. For instance, if they excel in planning, allow them to help plan your annual work party or conference.
  4. For those team members who need to ease into challenges, ask them to accomplish a familiar task in an alternative way to lead to successful results.

Another strategy is fostering multidisciplinary teams that bring different backgrounds, life experiences, or perspectives to the team. Bringing together various people results in a positive tension that often leads to more innovative and exciting ideas, which can be valuable when facing complex and multidimensional challenges. Most importantly, this can lead to collaboration as ideas begin to snowball.

Finally, the creative mindset!

Once your team becomes more confident, they adopt a positive work attitude, push themselves to think innovatively, and become vulnerable in a creative context. This vulnerability fosters an ability to trust themselves and helps them break down the barriers to their creative thinking. 

And a team with a newfound creative mindset contributes to a company’s ability to innovate and grow as they apply their imagination to paint a picture of the future! You will see people using their creative mindset to solve problems, improve existing ideas, or find new ways to approach your target audience.

 

Content provided by Q4iNetwork and partners

Photo by dorian2013

How to Stop Reacting and Avoid Burnout

Whatever role you play in your company, you know how hard it is to avoid the creeping sensation of burnout, even if you love your job. Burnout has steeply risen over the last two years, meaning it’s more crucial than ever to find ways to fight back.

It’s easy to get stuck in a snowball effect of trying to do too much at once, then failing to do anything well, then scrambling to fix errors and keep moving ahead. There’s a saying you might have heard: “Throw ten balls at someone at once, and they’ll catch zero. Throw ten balls at someone one at a time, and they’ll catch them all.”

Over the past year, you may have felt like too many balls were thrown at you at once—managing requests, maintaining forward motion, and producing quality work. Unfortunately, it’s impossible to do all three things for an extended period. It can damage your wellbeing and the health of your organization.

So what can you do about it? It starts with taking command of how you respond to new tasks, ideas, and requests.

1. Pause

When you receive a new request, your first reaction might be to add it to your to-do list and start working on it right away. Or you might want to set it aside and forget about it, thinking, “This is just another thing I can’t get done.”

Before you do any of that, pause. Take a moment to reflect on your state of mind and your initial reaction. Give yourself the time to perceive your reaction, then set it aside so you can respond with more intention.

This is a crucial step because it can illuminate how you’re already feeling and how that might be affecting your work. If your first response was to start immediately, then you might be stuck in a frantic, disorganized state, feeling a sense of urgency to move forward quickly without reason. Alternatively, if your first response was to sigh heavily, this might mean you’re already feeling the effects of burnout. This self-awareness is the first step to taking the necessary steps to protect yourself.

2. Evaluate

Before starting on any task, take the time to evaluate its level of importance and urgency. President Eisenhower created a strategy for this that’s still useful today. While the person handing the task to you might be extra excited about getting it done, it may not fall into an urgent and critical category in the grand scheme of things. This can come in very handy when you’re trying to balance a busy schedule and endless to-do list.

3. Prioritize

Once you’ve identified the level of importance and urgency, take a moment to review the task in the context of your other work. Where does it fall on your to-do list? Depending on the structure of your organization, this might be different for you than for another team member. You might have cross-departmental duties, or maybe you’re working on several various projects that are all competing for your time.

4. Assess

Now that you’ve moved through the first two steps, decide the best course of action. No one likely knows the full shape of your to-do list, so you’re the expert on whether you’re the best person for the job and when and how it should get done. Maybe it makes more sense to hold off until the next quarter or to have a different team member work on it. Or perhaps the timeline needs to be adjusted, so you have a reasonable time to complete it. Steps two and three should provide you with confidence when deciding the best next move.

5. Respond

While you may be thinking, “I’m not the boss, how am I supposed to respond to requests if I’m not in a position to say no?” Whether or not you’re able to say no, your opinion and evaluation still hold weight. Good leaders trust their team members and will welcome your insight. A well-balanced team means a productive and happy team, leading to quality work, retention, and satisfaction.

Your manager has probably heard the saying you can have it fast, cheap, or good, but you can only pick two! The same goes for getting work done. You can get something done quickly, but it may mean other things need to be pushed to the side. Your valuable insight can help them do their job better, clarifying challenges and creating a clear path forward.

These five steps will take you out of frantic reaction mode and put you into a leadership mindset. They’ll help you gain confidence and control over your workload and empower you to set and identify crucial boundaries to protecting your wellbeing as an employee (and a human!).

 

Content provided by Q4iNetwork and partners

Photo by stockbroker

Compensation Conversation – Talking to Employees About Pay

Talking to employees about pay can be uncomfortable, even when the news is good. In a survey given by West Virginia University, 70% of managers admitted feeling uncomfortable when talking to employees about pay. Assigning a dollar value to an employee’s work can be tricky, but it’s a meaningful conversation to have for the sake of bolstering trust, increasing engagement, and improving retention.

What is an employee compensation conversation?

An employee compensation conversation, or a salary review, is an employer’s evaluation process to determine if employees’ salaries fairly and accurately reflect their performance at work.

How often should you review employee compensation?

It depends on your company policies. Some companies review employee compensation every six months, and others review it once a year. At the least, reviewing employee compensation once a year should be appropriate for most organizations.

How should employers determine compensation for a salary review?

There are several factors to take into consideration when determining an employee’s pay:

  • Analyze market pay for the position: Assess internal data by looking at employee salaries to understand your company’s current state of wages. Then, get an update on current market pay data for the specific employee role from resources such as Glassdoor, the Indeed Salary Tool, or the Bureau of Labor Statistics (U.S.)
  • Evaluate employee performance: Employees often connect their worth in the company to their salary. However, you don’t want employees only to see their worth in terms of a dollar amount. Offer recognition for what your employees are doing well and have regular one-to-one talks. These factor into employee performance, as 86% of highly functioning organizations hold such discussions with employees and see productivity rise.
  • Decide on factors you feel are most important: While performance is essential in determining employee compensation, there are other factors to consider. These can be a combination of employee and company factors, such as:
    • Company structure
    • Company budget and size
    • Living costs and location
    • Employee retention goals
    • Historical employee performance
    • Length of service

It’s important to ask questions and discuss among leadership what items are most important to the company when it comes to employee compensation.

How do I talk to my employees about compensation?

  • Show appreciation: First and foremost, you want to show employees your appreciation for the work they do. Point out and give examples of their specific contributions to your business.
  • Provide background: Review the employee’s role. Talk about their current pay and where they currently stand.
  • Mention other value points: In addition to reviewing salary, you should also mention what else factors into their compensation, such as a 401(k), Paid Time Off (PTO), insurance, monthly reimbursements, or volunteer days.
  • Listen to concerns: Be sure to listen to any concerns employees have about their compensation or position. Listen to what the real ask is behind their concerns and find what they deem the most valuable. For example, pay may not be the most critical concern—they may want the opportunity to work on more challenging projects.
  • Communicate well: Be very clear and direct when explaining pay decisions. If the employee asks, offer suggestions and goals on how to improve their performance by the following salary review.

Handle compensation situations

You can’t anticipate how every salary review will go. But you can be as prepared as possible. Here are some possible scenarios and how to handle them:

  • Performance doesn’t merit a compensation increase: Talk about their current salary, why they’re not eligible for a salary increase, and give specific goals to work on, along with a time frame to complete those goals.
  • Performance is high but doesn’t merit a compensation increase: Share their current salary and why they will not receive an increase. Determine if something else can be offered (flexibility or opportunity to work on a specific project) and discuss how they can continue to advance within the organization.
  • Compensation increases, but employee feels like it isn’t enough: Share their current salary and how it compares to the current market for their role. If another co-worker’s pay is brought up, direct the conversation back to the specific employee’s compensation. Point out their key accomplishments and how those influence their pay. Finally, listen to what’s behind the concerns. It’s possible there are other things that could satisfy your employee’s needs.
  • When an employee’s performance and experience result in a compensation increase: Recognize the work that they have done and what they bring to the role. Discuss their compensation and how they can continue to advance within the company.

It’s a tough job, but someone’s got to do it

Talking to employees about pay is tough, but you don’t just want to tell them that you’re giving them a raise (or not) and send them on their way. By preparing for these talks and recognizing your employee’s contributions, you’ll enter these conversations with less dread and more ease.

 

Content provided by Q4iNetwork and partners

Photo by fizkes

 

Three Books to Help You Build a Powerful Business

As a business owner, you most likely have a lot of expertise, experience, and vision that you rely on each day to build, develop, and grow your business. But no one has all the answers. And in a quickly changing society, it’s critical to keep your mind open to new ideas, approaches, and strategies to stay relevant and successfully meet challenges. Below are three books that have made a serious impact and helped business owners and leaders re-imagine and reach new heights in the past decade.

 

Measure What Matters

By John Doerr

In this book, venture capitalist John Doerr breaks down a revolutionary tactic to business management through the practice of goal setting using Objectives and Key Results (OKRs). In the book, he illustrates the power of using Objectives (which define the goal), and Key Results (which define the actionable steps needed to achieve the goal), through a broad range of case studies, each with its own success story defined by the implementation of OKRs.

As you read this book, you’ll see how OKRs create clarity throughout an entire company, from entry-level workers to CEOs, and help leaders make the tough decisions necessary to enable growth. Whatever industry you fall under, Measure What Matters can help you create clarity within your organization and develop a sure path towards growth.

 

The CEO’s Guide to Restoring the American Dream

By Dave Chase

In his book, Dave Chase breaks down the misconception that controlling health benefits spending is out of employers’ hands by demonstrating how public and private employers have successfully reduced their spending. In the book, he challenges employers to re-think the reason behind offering employee benefits in the first place, shifting the groundwork, goals, and measurements of success in a way that illuminates the true value of employee benefits.

This book does a wonderful job of breaking down the facts, uncovering the reality behind the challenges the health insurance industry poses to employers, and explaining how real-life organizations have come out on top and been able to reduce their spending by 20% or more. He challenges employers to re-think their approach, uncovering how they hold themselves back while offering solutions and strategies to help them improve their situation. Any employer, CFO, CEO, or HR leader interested in getting the upper hand on their benefits spending would be wise to give this book a thorough read.

 

The Go-Giver

By Bob Burg and John David Mann

The Go-Giver is celebrated in the business world for upending the widely held belief that to succeed, you have to be selfish. Burg and Mann tell a story illustrating how, when you act in service to others, you build a relationship based on trust and gratitude. The book explores how these relationships have a value and strength that surpasses the fiber of relationships built on self-interest.

While this may seem obvious, it’s incredible how often professionals unintentionally steer themselves into relationships based on self-interest, undercutting their potential by depriving them of one of the most powerful resources: a network of relationships based in gratitude, respect, and service to one another. Their story offers thoughtful and provoking insights into how changing your philosophy around building relationships can enrich and enhance your personal life, career, and business.

Get to reading!

Although it can be challenging to find time in your day to read, it is well worth the effort. By opening your mind to new ideas that challenge your way of thinking, leading, and building relationships, you create a significant opportunity for you (and your business) to grow. Plus, now you don’t have to come up with your next book to read! We’ve done it for you. So pick one up, curl up in bed, or sip your morning coffee, and get to reading—or should we say growing!

 

Content provided by Q4iNetwork and partners

Photo by olegdudko

The Truth About Reactive Management

If you’re a business owner or manager of a team, you likely wear many different hats. Especially for small businesses, owners often find themselves going in different directions every day. If this sounds familiar, ask yourself when was the last time you were able to sit down and think ahead? What about actually plan ahead?

All too often, leaders get wrapped up in moment-to-moment tasks, allowing their time to get sucked down the drain of immediate crises. Working in a constantly reactive state can feel good, though. You may be thinking:

I’m a fast and efficient problem-solver!
I’m a doer. I get s**t done!
I don’t let problems bring me down—I face them head-on!

Yes. You probably are all those things. But when you spend 100% of your time being all those things, you miss out on time spent being a strategist, a planner, a thinker, and a visionary! How do you expect your business to grow if you can’t think farther ahead than the next problem brought to you?

Reacting to every little thing that comes across your path can make you feel like you’re getting a lot done. But while you’re focusing on what’s right in front of you, more significant problems will grow in the background, and you may not even notice them developing. And when they catch up to you, you won’t have the time or energy to manage them.

Rewiring your approach

Although reacting to urgent problems is part of every leader’s job, it’s critical they also make time to manage for the future, not just the current moment. Get a handle on your reactive managing style and start building a foundation for the future by:

1. Sharing responsibility

One of the major issues with reactionary managing is allowing unimportant but urgent tasks to eat up your time. Start practicing the art of delegation and hand off some of these tasks to your team. It can feel scary to delegate, but hopefully, you’ll soon find that your team is more than capable of answering phone calls and emails, calling that cranky client, or fixing a botched order. Save your time for issues that need your attention specifically—not just attention in general.

2. Re-imagining your schedule

If you’re wondering where you’re supposed to find the time to plan, look at your calendar and pinpoint areas that can be re-prioritized.

But I don’t have the time!” isn’t an excuse.

Yes, you do have the time. You’ve just decided it’s better spent elsewhere. But is it? Really?

It’s a safe bet that you’ve got 30 minutes, or even an hour, every day you could re-allocate to a different activity. If you’re not sure where to start, try tracking your time throughout the week, detailing exactly how you spent each moment at work. Chances are, you’ll be unpleasantly surprised by how much time you ended up spending on unnecessary tasks that don’t require your energy.

Block out designated time on your calendar to spend looking at the big picture of your business. Allow yourself to identify those background problems that are much more easily dealt with before they grow, rather than after they’ve boiled over. Hold boundaries around this time. Tell your team you are unavailable during these blocked-out times and give them time to develop their independence with your newfound delegation.

Treat this time like it’s sacred—because it is! You need that time to make sure your company grows smoothly and efficiently.

3. Creating, refining, and implementing processes

A common issue among businesses that are run reactively is a lack of clear processes for employees to follow. If your management style is running around putting out fires, you probably haven’t had time to build an organized system for solving problems and dealing with spontaneous change.

Every leader, team, and organization will face roadblocks, speed bumps, and detours. But if you don’t have a map for your team to follow to their destination, the efficiency with which they’ll arrive at a solution will take a big hit.

It is time well spent to work out and document processes for your team to follow when issues arise. Proactively planning for potential challenges that your team may face will save you a lot of time and energy for when they do appear.

Be proactive

Being quick on your feet and always moving to the next shiny new challenge may be fun at times, but it’ll eventually burn you out and leave you with larger problems. If you want to grow your team or business in a sustainable direction, prioritize strategy and proactively plan for your future. It’s the only way to win.

 

Content provided by Q4iNetwork and partners

Photo by artursz

What You Need to Know About Group Life Insurance

A study conducted by LIMRA and Life Happens found that 41 million Americans say they do not have life insurance coverage at all. When it comes to providing benefits for your employees, life insurance ensures they give their families much-needed financial security. All too often, however, life insurance is a misunderstood and confusing topic. We are here to help.

Here is what you need to know about group life insurance plans.

What is life insurance?

Life insurance is a contract between a person and an insurance company. A premium is paid, and after a person’s death, a lump sum, or death benefit, is paid to the beneficiaries the person designates. The beneficiaries can use the money for any purpose they like.

What is group life insurance?

Group life insurance is when an entire life insurance contract covers a whole group of people. The policy owner is the employer or organization, and the policy covers all the employees at the organization.

Are there different types of group life insurance?

Yes, there are two different types of group life insurance: employer-paid or voluntary. These are usually seen as term life insurance, which provides your employees coverage for the term of their employment.

Employer-paid life insurance

Employer-paid life insurance is when the policy is paid by the employer. This offers your employees a convenient way to receive life insurance coverage. This type of coverage, at times, offers them coverage portability or the ability for your employees to continue their life insurance policy when they no longer work for you.

Voluntary life insurance

Voluntary life insurance is an optional benefit offered to employees. This type of life insurance is paid for by the employee directly to the workplace’s insurance company via a monthly premium taken out of their paycheck. Like employer-paid life insurance, voluntary life insurance can also offer coverage portability.

Why is life insurance important?

As an employer, you may wonder why life insurance is important to provide to your employees, and there are several reasons:

  • It provides for lost income: Providing a group life insurance policy helps ensure that your employees’ loved ones will have some financial replacement for the lost paycheck in the case of their death. This allows the family time to get a footing in their new reality.
  • It reduces stress: Losing a loved one is already a difficult and emotional experience without the added financial burden of losing a partner or parent. Life insurance will help protect the family from the difficulty that awaits. For example, finding help for childcare after the loss of a parent is a huge stress for the surviving parent. Knowing they have financial support to afford it can ease the pressure.
  • It helps cover bills and debts: Life insurance will help cover bills or debts your employees leave behind, so they are not passed to your employees’ loved ones.

It doesn’t have to be confusing

Life insurance can be, admittedly, confusing. But it is a smart move for employers who want to add family-focused benefits into their employee benefits plan. Talk to a trusted advisor who will help you decide on the best group life insurance plan for your employees.

 

Content provided by Q4iNetwork and partners

Photo by thodonal

Facing Challenges as a High-Performance Team

Imagine your team works on a project or goal, and they need to get from point A to point B. Do you believe the bridge between the two points provides the necessary support to carry your team over? What if an obstacle is thrown their way?

Perhaps an essential team member calls out sick, and the team depends on them to reach a deadline. This is when your team will show whether they are a high-performing team or merely highly productive.

You can have intelligent, capable, and productive individuals on your team, but if they cannot persevere through challenges, it is time to foster a high-performance team. This is possible by establishing the primary components of a high-performance team: a positive work environment, collaborative problem-solving, and leadership.

Positive work environment

The first component of a high-performance team is having a positive work environment. Start by creating ground rules to establish the values of the group. The ground rules communicate personal behavior expectations that reflect the team’s values.

And how your team handles emerging challenges depends on your team culture!

For example, if a team values learning and openness to new approaches, they would expect others to ask questions and offer guidance while promoting curiosity.

Foster a team identity built on a commitment to a shared goal or vision. Strong team identities are built on listening, trust, respect, and understanding strengths and diversity. These values are critical for working interdependently because they enable people to rely on one another.

Collaborative problem-solving

By fostering listening skills, trust, and team identity, a team can problem-solve collaboratively. Problem-solving demands an exchange of ideas, which is possible only if team members work hard to listen to perspectives that are different from their own. An excellent way to approach collaborative problem-solving is by using divergent and convergent thinking strategies.

Divergent thinking helps high-performing teams identify many solutions to
a potential problem. The spirit of the activity is to defer judgment and encourage contributions in a free-flowing and creative way. There are
many exercises you can use to promote divergent thinking:

  • Letting your team have time to think about the problem
  • Making lists of the potential solutions to the problem
  • Doing verbal brainstorming or mind-mapping

Once you have a solid set of potential solutions, the team moves into the convergent thinking stage, where they work together to:

  • Narrow down options
  • Decide on the best solution
  • Reach a consensus based on a benefit and risk analysis

When you have fostered a healthy team environment, the inevitable conflict will be manageable through your ground rules of mutual respect. Create a positive work environment with strong listening skills and team identity and you will see your teams making decisions and action plans to face challenges head-on in a collaborative way.

Leadership

Leadership helps provide the bridge’s strength and support to push a team to persevere when faced with a challenge. The leader creates a positive work environment and encourages collaborative problem-solving while nurturing their team’s capabilities. Remember that leaders are not always the boss; you can have a de-facto leader on your team too!

Leaders contribute to high-performance teams by attending to the team’s health, maintaining the strategic vision, supporting team members individually, demonstrating and encouraging accountability, and modeling the way through behavior and action.

Be the three-legged stool

Although the three primary components of a high-performance team are fostered separately, they all depend on each other like the three legs of a stool. If one leg is not stable, the others will not be either. Nurture all three components and embrace challenges head-on!

 

Content provided by Q4iNetwork and partners

Photo by stillfx

5 Steps Towards Organizational Agility

More than ever, we know how valuable a genuinely innovative team can be. Organizations that weren’t flexible enough to find solutions to 2020’s problems have suffered and closed their doors. On the other hand, agile, innovative, and quick-thinking organizations have had a much easier time navigating the challenges that began in 2020.

Changes are happening fast—not only in our economy but also:

  • In how customers communicate and set their expectations,
  • In businesses adopting new processes and technology platforms,
  • In the ways people communicate with one another, and
  • In the types of resources people need and use.

Because of this, flexibility and innovative growth are the keys to developing thriving businesses in the years to come.

If you’re looking around at your team thinking, “Well, this isn’t us,” don’t worry! Agility and innovation aren’t innate traits that we either have or don’t have. They are teachable, learnable skills.

To help put your organization on the right track, try these five steps.

1. Maintain honest conversations

Growth can’t happen without collaboration, and true collaboration results in the best your organization and team have to offer. But that can’t happen without a system designed to encourage and nurture open and constructive feedback. This atmosphere often comes from the top down.

Consider how you, as a leader, ask for and receive feedback:

  • Do you ever ask your team’s advice?
  • Do you ask for their input when developing new processes or reviewing old ones?
  • Do you encourage their feedback on projects?
  • Do you celebrate their input?

Take note of how you demonstrate the value of open, constructive feedback. Then work to encourage it in areas where it’s lacking. Remember to train new employees to expect feedback and to feel confident enough to give their own. Make time in meetings to discuss ideas as a group and ask each person’s opinion. Single out people who seem shy and help bring them out of their shells (and the same goes for those who are incredibly confident—single them out!).

The goal is to work open feedback into everyone’s expectations about how things are developed and created within your company. When people expect it, it’s much easier to receive it, and it feels a lot less scary to give it.

2. Create room for growth

One way to nurture innovation is to make an effort to stop employees from stagnating in their career development. Offer opportunities for them to learn new skills, to expose themselves to new ways of thinking, and to move forward.

Yes, it will help deepen the resources they can offer your organization, but it will also foster employee loyalty, engagement, and satisfaction. Professional development adds value for everyone involved, and your team’s productivity and strength will demonstrate that.

3. Create a culture that rewards creativity

For innovation to thrive, there needs to be a level of psychological safety within your organization. Employees need to feel free to try new things, to fail, and to try again. Fear of failure is one of the main reasons things fail in the first place—because people never felt free to try.

Train your employees to try new things. Develop their confidence and encourage their ideas. This atmosphere will foster excitement and work against the age-old resistance to change.

4. Enable initiative and ownership

One way to encourage growth and innovation is to provide employees with a strong sense of ownership over their contributions. Train your managers to empower their team to take the initiative. Does someone have a new technology they think would be an asset to the company? Encourage them to prove to you why their idea is a good one.

When employees feel like their work is guided by their inspiration, knowledge, and expertise, they’ll be more likely to put more energy into what they’re doing. Ownership leads to excellence.

5. Establish your values

Review your values. Far too often, organizations’ values look something like this: integrity, dedication, and excellence. If that sounds familiar, then you’ve got some work to do.

Develop a values system that genuinely reflects your goal of driving growth, encouraging development, being challenged, taking individual ownership, and pushing the goal post farther each year.

Your values are the road map to your company’s future. They inform how you approach challenges and navigate difficult situations. Give them the thought they deserve and encourage your employees to take them to heart.

As your team develops around these concepts and begins to identify with the values you create, you’ll see the magic that happens when a team is empowered, driving growth, and taking ownership of your company’s future. It can be a beautiful thing. Keep working at it. Keep coming back to it. And watch your organization thrive.

 

Content provided by Q4iNetwork and partners

Photo by kantver

With Great Power Comes Great Responsibility

With great power comes great responsibility, and great responsibility calls for regular reflection upon who you are as a leader and how you are growing.

Regular periods of self-reflection are needed to ensure that we are heading in the right direction regarding empowering our people, making progress towards our vision, and creating a sustainable legacy over the long term.

Asking meaningful questions that bring you discomfort and get to the heart of what it means to be a leader can show you how well you measure up and highlight areas where your attention is needed.

Is the ‘Why’ of what I’m doing the same as it was when I started?

Change is inevitable. Processes, plans, priorities, and even those on your team will change or evolve. Your Why/Purpose is what drives you to emotionally do what you do. It’s the rock upon which everything is built, and it drives every decision you make in the organization, which is why it’s important to consistently reflect on it.

Start by asking, “Is the ‘why’ of what I’m doing the same as it was when I started?” If your ‘why’ has shifted, then you may have strayed from your values or mission. If that’s the case, ask yourself what strategies you can create to ensure a successful re-alignment, so your purpose continues to drive your organization. If you want to inspire people to get behind your purpose and vision, they need to believe in what you believe in.

How am I developing as a leader?

There are no perfect leaders, so if you think you have it all figured out and that you’re at the pinnacle level of leadership, then it’s time to reflect on how you’re developing. Leaders who remain agile and curious and who value continuous development are best able to adapt to the most significant and most unexpected challenges.

Reflect on how you’re developing. If your list is limited, contemplate how you can seek opportunities to grow and develop your skills as a leader in your organization.

Am I as accessible as I can be?

Take a moment to reflect on this question.

Did you think of physical availability? For example, perhaps, you considered yourself accessible because you have an “open-door policy” or a “virtual communication policy” if you’re remote. If so, it’s essential to differentiate physical availability and accessibility.

Accessibility goes beyond physical availability because it’s everything that happens the moment someone walks in your door and your accountability that follows. Now reflect on this question again and ask yourself:

  • Have I created an environment that encourages people to come to me in need?
  • Am I providing enough support?
  • Do I demonstrate genuine appreciation and gratitude for my team members?
  • Am I actively listening to others’ input? 
  • Do I consistently follow up with people?

For example, if you’re going to encourage your team to share their input and ideas because you one time read in an article that you should, ask yourself if you’re genuine. Especially in the case of leadership, actions speak louder than your words.

Have I been seeking enough feedback?

There are copious amounts of people who don’t seek feedback because it could bruise the ego or harm our self-confidence, but as the saying goes – no pain, no gain. One of the most courageous acts you can perform is to seek honest and constructive feedback on your performance as a leader. You can do this during team performance reviews or one-to-one employee check-ins.

Actively seek out suggestions on how you can improve and support your team. It’s critical to follow through and integrate feedback for it to make a meaningful impact. Take this feedback, reflect on it some more, and embrace how you can grow as a leader.

Self-reflection makes the best leaders

Just as leaders expect certain standards from their people, their position as a leader holds them to greater standards.

Regular periods of self-reflection are needed to ensure that you’re holding yourself to this standard and that you’re heading in the right direction.

Regardless of whether you’re in a leadership position or not, these questions can help you bolster your strengths and make any necessary improvements that will enhance your ability to be of greater service and benefit to yourself as well as others.

 

Content provided by Q4iNetwork and partners

Photo by delcreations

Three Steps to Honing Your Message

Developing powerful messaging can be one of the toughest challenges businesses face in marketing and branding. You do so much, and you know it all, but how do you convey your organization’s value to your audience? How do you tell them the 1,000 reasons to work with you in under 50 words?

Many businesses focus on the wrong things to try and connect with their audience, leaving them no closer to their goal and with a whole lot of wasted time and effort on their hands. Gone are the days of people caring how old your business is; gone are the days of long stuffy bios and dense, technical language.

Effective messaging doesn’t have to be a mystery. It simply takes the right approach to get to the message you’re looking for.

Where to start

When hiring someone outside your organization to help with marketing, a common tactic is to research your top three competitors and base your messaging on what they learned. They’re hoping to find out what you’re up against, what is successful for others in your industry niche, and where the bar is set.

But this strategy is deeply flawed. It starts on the premise that your competitors know what they’re doing, which very often they don’t. (They probably looked at competitors’ websites, too!)

The second problem with this approach is that it only reflects what has already been done and will only work to ensure your messaging becomes a copycat of theirs, undermining your unique perspective and value. Essentially, it puts another company’s words in your mouth—and your competitor’s at that!

So, instead of looking back at the lagging indicator created by what other organizations have done in the past, start by looking to the future. Your future. Ask yourself where your organization is now and envision where you want to go. Your message should reflect where you are now and project the future with you and your client in it.

Define your audience

Before you write anything, start by defining your audience. Identify who your ideal customer is and what brings them to you. What are their worries, challenges, and pain points, and why are you the organization to help them overcome those things?

Once you’ve identified the face of your audience and you’ve identified their challenges, envision their future. Envision how their future will be improved through what you can offer them. Create a message that allows them to see a better version of their future selves. Work to reflect their pain points back to them in the form of their aspirations, enabled by you.

Simplify

One of the quickest ways to lose someone’s attention is to overload them with information. Read through your message from the perspective of your ideal customer. Are you providing them with information they don’t need at the moment? Are you getting wordy about your excellent organization and all the fantastic things you do?

While it may make you feel good, it only makes it harder for your ideal customer to get what they need. People are busy. They have a lot to do and little time to do it, and they want the easiest, most transparent, most obvious solution. They shouldn’t have to expend effort to understand what you do or know the obvious next step. If they do, they’ll leave and probably never come back.

Your message should only give people precisely what they need at that moment. No more, no less.

Keep working at it

As your business develops and grows, so should your messaging. Consider it a living, breathing part of your organization that needs to be fed and allowed to evolve.

Don’t hold your messaging hostage to old, stuffy language just because that’s the way you’ve always done it. Keep coming back to it, evaluating its effectiveness, and giving it room to change. It takes serious effort, but with every inch of messaging effort you put in, your customers receive a mile in value.

 

 

Content provided by Q4iNetwork and partners

Photo by gstockstudio