The Workday Just Got Smarter: The Power of Continuous Learning

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Learning doesn’t stop when we finish school; it’s a lifelong process that fuels both personal and professional success. Incorporating learning into your daily work routine can enhance your confidence, improve your performance, and keep you ahead in your career.

While continuous learning may sound daunting, it doesn’t have to feel overwhelming or like another task on your to-do list. When integrated into your and your employees’ daily routine, it can fuel personal growth and success in small, manageable steps. Read more

10 Employee Benefits Trends to Watch in 2025

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The landscape of employee benefits is evolving, shaped by workforce demographics, technological advancements, and changing priorities. Companies must keep up with benefits trends to stay competitive in employee hiring and retention. Employee benefits trends for 2025 are about meeting and exceeding expectations by creating thoughtful, personalized, and impactful benefits packages.   

Here’s a look at the key trends defining employee benefits in 2025.  Read more

Benefits Insights from 2024: Key Data, Statistics, and Takeaways

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Employee benefits help employees feel valued and supported, balance work and personal life, boost mental and physical wellness, and provide support during times of need.   

Benefits for 2024 trended toward what is termed “The Big Stay” or “The Great Stay.” This means fewer employees voluntarily left their jobs in 2024, with the quit rate in the United States standing at 1.9%, compared to The Great Resignation at the beginning of the pandemic when the quit rate stood at about 4.5 million employees leaving their jobs monthly.  

This article examines key employee benefits statistics from 2024, breaking down what these numbers reveal about employee needs and organizational priorities.  Read more

2025 Health FSA Inflation Adjustments

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The Internal Revenue Service recently issued Revenue Procedure 2024-40, which establishes various 2025 tax-related limits that have been adjusted for inflation. The table below identifies updates to the 2025 health and fringe benefit plans addressed in this notice. The health flexible spending account (health FSA) employee contribution limit, carryover limit, and maximum qualified small employer health reimbursement arrangement (QSEHRA) employer contribution are annual amounts that apply once a plan starts/renews in 2025.1 The adoption assistance program limit is an annual maximum that applies for the 2025 calendar year, while the transportation benefit is a monthly threshold that also applies for the 2025 calendar year.  

Benefit 

2024 

2025 

Maximum Employee Contribution to a Health FSA 

$3,200 

$3,300 

Health FSA Carryover Limit 

$640 

$660 

Adoption Assistance Program 

$16,810 

$17,280 

Maximum Annual Employer Contribution to a QSEHRA 

$6,150 (self-only coverage) 

$12,450 (family coverage) 

$6,350 (self-only coverage) 

$12,800 (family coverage) 

Maximum Monthly Benefit for Qualified Transit Passes, Van Pool Services, and Qualified Parking 

$315 

$325 

 

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Turning Data into Loyalty: How to Improve Customer Retention and Trust

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The tech industry perfected the art of using data to enhance user experiences, drive loyalty, and turn customers into advocates. But you don’t need cutting-edge algorithms or a team of data scientists to do the same for your business. Whether you own an established business or are a new, growing employer, applying straightforward, intentional data collection and customer feedback analysis can elevate the customer experience, boost retention, and turn clients into raving fans and brand evangelists.

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Regulatory Remix

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The federal agencies released several pieces of guidance over the last couple weeks, primarily focused on expanding and clarifying preventive coverage for HSA-eligibility and coverage with no cost-sharing as required under the Affordable Care Act (ACA). The various guidance is summarized below.  

Expanded §213(d) Definition – Condoms  

As set forth in IRS Notice 2024-71, amounts paid for condoms may now be treated as §213(d) qualifying medical expenses that are reimbursable on a tax-favored basis under a health FSA, HRA, or HSA. 

IRS Notice 2024-75 IRS – HSAs & Preventive Coverage  

IRS Notice 2024-75 expanded preventive care for HSA-eligibility to include (1) over-the-counter (OTC) oral contraceptives including, but not limited to, birth control pills and emergency contraception, regardless of whether they are purchased with a prescription and (2) male condoms, regardless of whether they are purchased with a prescription and regardless of the gender of the individual who purchases them. 

In addition, the notice clarifies that the following are preventive care for HSA-eligibility:  

  • Breast cancer screenings, including mammograms, magnetic resonance imaging (MRIs), ultrasounds, and similar breast cancer screening services;  
  • Continuous glucose monitors measuring glucose levels and continuous glucose monitors that both monitor and provide insulin; and  
  • Any dosage form of any type of insulin, as well as any devices used to administer or deliver insulin. 

Agency FAQs, Part 68 – Preventive Care Guidance  

The agencies released informal guidance via FAQs, Part 68 that adds to the list of things that must be covered with no cost-sharing as preventive, explains a plan sponsor’s responsibility for ensuring that preventive care is properly coded and covered, and also clarifies the reconstructive coverage that must be provided under the Women’s Health & Cancer Rights Act (WHCRA).    

Coverage of Pre-Exposure Prophylaxis (PrEP)

For plan years beginning on/after Sept. 1, 2024, non-grandfathered group health plans must provide coverage with no cost-sharing for three FDA-approved PrEP formulations, as well as specified baseline and monitoring, and are not permitted to use medical management techniques to direct individuals to utilize one PrEP formulation over another. This recommendation applies to sexually active individuals weighing at least 77 lb. who do not have but are at increased risk of HIV.   

Coding and Coverage for Recommended Preventive Care

Medical items or services coded as preventive care in accordance with PHSA §2713 (or any item/service integral to the furnishing of that care), must be covered without cost-sharing by non-grandfathered group health plans, unless the plan sponsor has individualized information that establishes that the item/service was not preventive care. If a medical item/service is coded as preventive but the plan has information suggesting otherwise, the plan sponsor must ask the claimant and the provider for further information prior to imposing cost-sharing or denying the claim.   

Many medical items/services could potentially be for preventive or non-preventive care, and there have been numerous complaints of full coverage not being made available for preventive care. To address this, the guidance recommends that plans regularly review the latest preventive care recommendations and published industry standards and then ensure they’re processing coverage for preventive care accordingly. In most cases, it will be carriers and TPAs that need to manage this on the plan’s behalf. 

WHCRA Guidance

For any group health plan that provides coverage for mastectomies, the plan must also provide coverage for all stages of reconstruction of the breast on which the mastectomy was performed, reconstruction of the other breast to produce a symmetrical appearance, prostheses, and treatment of physical complications of the mastectomy. This coverage requirement includes chest wall reconstruction with aesthetic flat closure, if elected by the patient in consultation with the attending physician in connection with a mastectomy. This coverage requirement is not preventive and does not have to be provided with no cost-sharing, but should instead be covered subject to applicable plan cost-sharing (e.g., deductible and co-insurance).  

Proposed Rules – Expanded Preventive Contraceptive Coverage for 2026  

The agencies released a fact sheet and  proposed guidance and that could go into effect for 2026 plan years if finalized. The proposed rules address expanded OTC contraceptive coverage and reasonable medical management techniques.   

Expanded OTC Contraceptive Coverage

The proposed rules would require non-grandfathered group health plans to cover the following as preventive with no cost-sharing, unless there is a valid religious or moral objection to providing the coverage:  

  • Recommended OTC contraceptives without requiring a prescription; and  
  • Certain recommended contraceptive items that are drugs and drug-led combination products, unless at least one therapeutic equivalent of the drug or drug-led combination product (as defined by the FDA) is covered without cost sharing.  

In addition, the proposed rules would require that all price comparison tools include a disclosure explaining that OTC contraceptive items are covered with no cost-sharing without requiring a prescription, along with a phone number and hyperlink to where more information is available about the plan’s contraception coverage.  

Reasonable Medical Management Techniques

The proposed rule restates previous FAQ guidance indicating that when reasonable medical management techniques are imposed for any preventive care, the plan must provide an easily accessible, transparent, and sufficiently expedient exceptions process that allows an individual to receive coverage without cost-sharing for the preventive service according to the frequency, method, treatment, or setting that is medically necessary for them, as determined by the individual’s provider, even if that service is not generally covered under the plan.   

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Working With vs. Working For: Why It Matters

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At first glance, having someone work for you and having someone work with you might seem like the same thing. After all, the job gets done either way, right? But when you dig deeper, this difference can transform your team’s productivity, spark creativity, and fuel long-term success. It’s not just semantics—it’s a shift that can redefine your entire approach to leadership. Read more

Compliance Corner Webinar:  The Top 10 Compliance Topics You Must Know (or Do) for 2025

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Geometric Image + Icon (5)Join Marissa Rufo, JD, MBA, MZQ Consulting, for the latest Compliance Corner!

When: Tuesday, November 19, 2024, 11:00 AM Pacific / 2:00 PM Eastern

Where: Zoom | Register here

 


A lot has happened (or simply been a hot topic of discussion) this year in benefits compliance.   Join us as we wrap up the Top 10 compliance topics you need to add to your to-do list or update going into 2025.

We will cover topics as newsworthy as the final Mental Health Parity rules and more niche topics like new notice requirements you may have missed.

In the fast-paced and always-changing landscape of benefits compliance, it may feel like keeping up is the hardest part. But we’ve got you! We’ll break down the Top 10 things you need to know for the next year and why you need to focus on these changes for your plans.

Who is MZQ Consulting?

MZQ Consulting is a boutique ACA and benefits compliance consultancy helping people navigate the complex world of employee benefits compliance through deep expertise and superb client service.

Want to attend?

Save your seat by clicking here.

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Cybersecurity and ERISA

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On September 6th, 2024, the Department of Labor (DOL) issued a press release reminding ERISA plan fiduciaries that it considers cybersecurity to be an area of “great concern.” Due to a rash of cybersecurity incidents, the DOL has increased its investigations of violations in this area. The DOL also published updated cybersecurity guidance that builds on documents the Department released in 2021. Most importantly, these new publications clarify that the DOL’s cybersecurity guidelines apply to all types of ERISA plans, including health and welfare plans.

Overview of 2021 DOL Cybersecurity guidance 

The guidance the DOL released in 2021 consists of three documents: 

  • Cybersecurity Program Best Practices, which includes a detailed set of twelve best practices that organizations should adopt to mitigate cybersecurity risks; 
  • Tips for Hiring a Service Provider with Strong Cybersecurity Practices, which offers six tips to help organizations select service providers with strong cybersecurity practices; and 
  • Online Security Tips, which lists nine online security tips to help individuals protect their accounts against fraud and loss. 

Clarification and notable enhancements in 2024 guidance 

Some service providers interpreted that this guidance only applied to retirement plans, prompting the DOL to affirm in the 2024 iteration of their guidance that the cybersecurity recommendations apply to all plans subject to ERISA. Aside from new language to this effect, the 2024 versions of the documents listed above remain largely the same. One notable enhancement is the inclusion of additional language specifying that plan sponsors should ensure their vendors’ insurance covers cybersecurity breaches and incidents involving the plan. The updated guidance now also reflects specific multifactor authentication process recommendations, a participant notification requirement if a cybersecurity breach occurs, and a list of additional cybersecurity resources. 

Given the DOL’s clarification that their cybersecurity guidelines apply to all plans subject to ERISA and that they find this topic to be of great concern, we would encourage employers as plan sponsors to audit their existing cybersecurity protocols for any plan data that is stored or accessed internally against these updated requirements and recommendations and to take reasonable steps to address any gaps. In addition, the employer should confirm that their vendors/service providers are separately implementing these requirements for any plan data they handle. Doing so will help employers fulfill their fiduciary duties towards participants, highlight potential areas of improvement, and reaffirm which of their cybersecurity practices are already in alignment with DOL guidance. 

HIPAA’s role in cybersecurity compliance 

Of note, while HIPAA privacy and security compliance efforts for group health plans may not address all ERISA plans sponsored by an employer, they will provide a meaningful framework to apply to any plans that fall outside HIPAA’s scope. Employers that have not yet addressed HIPAA’s privacy and security requirements, including developing written policies and procedures and conducting a HIPAA security risk analysis, may want to prioritize this in light of the updated cybersecurity guidance. 

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DEI Done Right: How Balance and Kindness Lead to Lasting Inclusion

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Diversity, Equity, and Inclusion (DEI) initiatives have become a major focus for organizations seeking to create more inclusive and equitable workplaces.

While some companies, like Salesforce and PayPal, have embraced efforts to drive positive change, others, like Tractor Supply and John Deere, are backing away from DEI altogether. In contrast, companies like Meta, Google, and Microsoft have quietly dialed back their DEI efforts. Microsoft, for instance, claims its commitment to Diversity and Inclusion (D&I) remains unchanged, yet this ignores the broader concept of Equity.

This raises concerns about the future of workplace culture—and, more broadly, about humanity. Moving away from DEI may signal to others that the company is moving away from kindness, respect, and inclusion. Without these guiding principles, organizations can struggle to connect with team members and balance the needs of diverse groups while maintaining their values and integrity. Read more